.ak-BtnFloating, .ak-BtnFloating * {
  box-sizing: border-box;
}

.ouvidoria-page {
  font-family: "Manrope", "Segoe UI", "Inter", "Roboto", "Helvetica Neue", Arial, sans-serif;
  background:
    radial-gradient(circle at 12% 10%, rgba(255, 102, 0, 0.18), transparent 36%),
    radial-gradient(circle at 88% 88%, rgba(0, 89, 255, 0.16), transparent 34%),
    linear-gradient(150deg, #0f1218 0%, #131721 46%, #0d1017 100%);
  min-height: 100vh;
  overflow-x: hidden;
  position: relative;
}

.ouvidoria-page::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.025) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.025) 1px, transparent 1px);
  background-size: 38px 38px;
  mask-image: radial-gradient(circle at center, black 35%, transparent 92%);
  z-index: 0;
}

.ouvidoria-main,
.ouvidoria-footer,
.ak-BtnFloating {
  position: relative;
  z-index: 1;
}

.ouvidoria-main {
  padding: 5rem 0 3rem;
}

.auth-shell {
  position: relative;
  z-index: 1;
  width: min(1040px, calc(100% - 2.5rem));
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1.12fr 0.88fr;
  gap: 1rem;
  align-items: stretch;
}

.brand-panel {
  position: relative;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: linear-gradient(135deg, rgba(22, 26, 36, 0.96), rgba(14, 17, 24, 0.9));
  padding: 1.65rem;
  display: flex;
  flex-direction: column;
  justify-content: center;
  box-shadow: 0 28px 60px rgba(0, 0, 0, 0.35);
  overflow: hidden;
}

.brand-panel::after {
  content: "";
  position: absolute;
  right: -84px;
  top: -84px;
  width: 220px;
  height: 220px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(0, 89, 255, 0.5), rgba(0, 89, 255, 0));
  filter: blur(2px);
}

.brand-main-logo {
  display: block;
  width: min(300px, 100%);
  height: auto;
  margin-bottom: 1.35rem;
  position: relative;
  z-index: 1;
  filter: drop-shadow(0 10px 18px rgba(0, 0, 0, 0.32));
}

.brand-rotator {
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 14px;
  background: linear-gradient(130deg, rgba(7, 16, 34, 0.6), rgba(16, 20, 35, 0.44));
  padding: 0.9rem 0.9rem 0.82rem;
}

.brand-carousel-track {
  position: relative;
  min-height: 80px;
}

.brand-carousel-slide {
  display: none;
  opacity: 0;
  transform: translateY(6px);
  transition: opacity 0.22s ease, transform 0.22s ease;
}

.brand-carousel-slide.is-active {
  display: block;
  opacity: 1;
  transform: translateY(0);
}

.brand-title {
  display: inline-block;
  margin-bottom: 0.45rem;
  font-size: clamp(1.35rem, 2vw, 1.85rem);
  font-weight: 800;
  letter-spacing: -0.02em;
  color: #ff7a1a;
}

.brand-carousel-slide p {
  color: #c6cfde;
  line-height: 1.45;
  min-height: 60px;
  font-size: 0.9rem;
  margin: 0;
}

.brand-carousel-controls {
  display: flex;
  gap: 0.5rem;
  margin-top: 0.8rem;
}

.brand-carousel-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  border: none;
  background: rgba(255, 255, 255, 0.24);
  cursor: pointer;
  transition: transform 0.14s ease, background 0.14s ease;
  padding: 0;
}

.brand-carousel-dot.is-active {
  background: #ff6600;
  transform: scale(1.18);
}

.login-card {
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  background: linear-gradient(180deg, rgba(25, 29, 39, 0.95), rgba(18, 21, 30, 0.96));
  padding: 1.55rem 1.45rem;
  box-shadow: 0 22px 50px rgba(0, 0, 0, 0.34);
  backdrop-filter: blur(8px);
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.actions-subtitle {
  color: #b0b3b8;
  font-size: 0.88rem;
  margin: 0 0 0.9rem;
}

.actions-label {
  display: block;
  margin-bottom: 0.5rem;
  color: #b0b3b8;
  font-size: 0.82rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.manifest-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.72rem;
}

.manifest-btn {
  border: none;
  border-radius: 10px;
  color: #fff;
  font-size: 0.97rem;
  font-weight: 800;
  letter-spacing: 0.01em;
  padding: 0.84rem;
  cursor: pointer;
  transition: transform 0.16s ease, filter 0.16s ease;
}

.manifest-btn:hover {
  transform: translateY(-1px);
  filter: brightness(1.05);
}

.manifest-btn:active {
  transform: scale(0.98);
}

.manifest-elogio {
  background: linear-gradient(120deg, #0b8a63 0%, #22b884 100%);
}

.manifest-sugestao {
  background: linear-gradient(120deg, #2f59d7 0%, #3f83f8 100%);
}

.manifest-reclamacao {
  background: linear-gradient(120deg, #de8700 0%, #f5c027 100%);
}

.manifest-denuncia {
  background: linear-gradient(120deg, #c91c1c 0%, #f97316 100%);
}

.ouvidoria-footer {
  background: rgba(2, 6, 23, 0.35);
  border-top: 1px solid rgba(148, 163, 184, 0.18);
}

.ouvidoria-footer span,
.ouvidoria-footer .text-blue-900,
.ouvidoria-footer .text-blue-700 {
  color: #cbd5e1 !important;
}

.ouvidoria-footer p,
.ouvidoria-footer div {
  color: #94a3b8 !important;
}

.modal-overlay {
  background: rgba(2, 6, 23, 0.7);
  backdrop-filter: blur(4px);
  z-index: 5000 !important;
}

.modal-modern {
  background: linear-gradient(180deg, rgba(25, 29, 39, 0.95), rgba(18, 21, 30, 0.96));
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 18px;
  box-shadow: 0 22px 50px rgba(0, 0, 0, 0.34);
  color: #e2e8f0;
  font-family: inherit;
  backdrop-filter: blur(8px);
}

.modal-close-btn {
  position: absolute;
  top: 8px;
  right: 14px;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 999px;
  background: rgba(148, 163, 184, 0.2);
  color: #e2e8f0;
  font-size: 1.4rem;
  line-height: 1;
  cursor: pointer;
}

.modal-close-btn:hover {
  background: rgba(148, 163, 184, 0.35);
}

.modal-title {
  margin: 0 0 1rem;
  font-size: 1.35rem;
  font-weight: 800;
  letter-spacing: -0.01em;
  color: #e4e6eb;
}

.modal-form {
  display: grid;
  gap: 0.95rem;
}

.modal-label {
  display: block;
  font-weight: 700;
  color: #b0b3b8;
  margin-bottom: 0.35rem;
  font-size: 0.82rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.modal-identificacao {
  display: grid;
  gap: 0.6rem;
}

.modal-input {
  width: 100%;
  background: rgba(11, 14, 20, 0.85);
  border: 1px solid rgba(255, 255, 255, 0.12);
  color: #e2e8f0;
  border-radius: 10px;
  padding: 0.78rem 0.95rem;
  outline: none;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.modal-input::placeholder {
  color: #94a3b8;
}

.modal-input:focus {
  border-color: #0059ff;
  box-shadow: 0 0 0 3px rgba(0, 89, 255, 0.2);
  transform: translateY(-1px);
}

.modal-textarea {
  min-height: 145px;
  resize: vertical;
}

.modal-subtipos-list {
  display: grid;
  gap: 0.45rem;
}

.modal-check-item {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  color: #cbd5e1;
}

.modal-check-input {
  accent-color: #3b82f6;
}

.modal-submit {
  border: 0;
  color: #fff;
  border-radius: 10px;
  padding: 0.84rem 1rem;
  font-size: 0.97rem;
  font-weight: 800;
  letter-spacing: 0.01em;
  cursor: pointer;
  transition: transform .16s ease, filter .16s ease, opacity .16s ease;
}

.modal-submit:hover {
  transform: translateY(-1px);
  filter: brightness(1.05);
}

.modal-submit-primary {
  background: linear-gradient(135deg, #ff6600, #0059ff);
}

.modal-submit:disabled {
  opacity: 0.75;
  cursor: not-allowed;
  transform: none;
  filter: none;
}

.modal-btn-neutral {
  background: linear-gradient(120deg, #475569 0%, #64748b 100%);
}

.modal-review p {
  margin: 0 0 0.55rem;
  color: #cbd5e1;
}

.modal-strong {
  color: #e4e6eb;
}

.modal-actions {
  display: flex;
  gap: 0.7rem;
  margin-top: 1rem;
}

.modal-success {
  text-align: center;
}

.modal-success-title {
  color: #e4e6eb;
  font-weight: 700;
  margin-bottom: 1rem;
}

.ak-BtnFloating {
  font-size: 16px;
  position: fixed;
  bottom: 7rem;
  right: 3rem;
  margin-left: 20px;
  z-index: 1020;
}

.ak-BtnFloating-btn {
  z-index: 1;
  height: 3rem;
  width: 3rem;
  text-align: center;
  line-height: 3rem;
  padding: calc(3rem * .2);
  background-color: #2db742;
  border-radius: 50%;
  display: flex;
  justify-content: center;
  align-items: center;
}

.ak-BtnFloating-btn > svg {
  position: absolute;
  color: #fff;
  width: 25px;
  transition: all .2s ease 0s, opacity .3s ease 0s, transform .3s ease 0s;
}

.ak-BtnFloating-btn:hover, .ak-BtnFloating-btn:focus {
  cursor: pointer;
}

.ak-BtnFloating-content {
  opacity: 0;
  z-index: -1;
  border-radius: 10px;
  background: #fafafa;
  box-shadow: 0 0 20px #00000026;
  position: fixed;
  overflow: hidden;
  width: 300px;
  margin-left: 20px;
  right: 4.5rem;
  bottom: 8.5rem;
  transform: translateY(100px);
  transition: all .2s ease 0s, opacity .3s ease 0s, transform .3s ease 0s;
  pointer-events: none;
}

.ak-BtnFloating-title {
  background-color: #2db742;
  padding: 20px;
  color: #fff;
  font-size: 1.2em;
}

.ak-BtnFloating-title > svg {
  float: left;
  width: 34px;
  margin-right: 15px;
}

.ak-BtnFloating-title > span {
  font-size: .6em;
  line-height: 1.6em;
  letter-spacing: 1px;
  display: block;
}

.ak-BtnFloating-chk {
  display: none;
}

.ak-BtnFloating-chk:hover ~ .ak-BtnFloating-content {
  opacity: 1;
  transform: translateY(0);
  pointer-events: auto;
}

.animate-fade-in {
  animation: fadeIn 0.3s ease-in-out;
}

#toast-container {
  z-index: 99999 !important;
}

@media (max-width: 920px) {
  .auth-shell {
    grid-template-columns: 1fr;
    max-width: 520px;
  }

  .brand-panel {
    padding: 1.45rem;
  }

  .brand-title {
    font-size: 1.7rem;
  }

  .brand-carousel-slide p {
    min-height: 64px;
  }
}

@media (max-width: 640px) {
  .manifest-grid {
    grid-template-columns: 1fr;
  }

  .brand-panel {
    padding: 1.15rem;
    border-radius: 14px;
  }

  .login-card {
    padding: 1.3rem 1rem;
    border-radius: 14px;
  }

  .ak-BtnFloating {
    right: 1rem;
    bottom: 6.5rem;
  }
}

/* Campo de e-mail empresarial + tooltip informativo */
.modal-field {
  display: grid;
  gap: 0.3rem;
}

.modal-label-inline {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  margin-bottom: 0;
}

.modal-info {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.05rem;
  height: 1.05rem;
  border-radius: 50%;
  border: 1px solid rgba(255, 255, 255, 0.35);
  color: #cbd5e1;
  font-size: 0.68rem;
  font-weight: 700;
  font-style: italic;
  text-transform: none;
  cursor: help;
  outline: none;
}

.modal-info:hover,
.modal-info:focus-visible {
  border-color: #0059ff;
  color: #ffffff;
  box-shadow: 0 0 0 3px rgba(0, 89, 255, 0.2);
}

.modal-info-tip {
  position: absolute;
  bottom: calc(100% + 0.5rem);
  left: 50%;
  transform: translateX(-50%);
  width: max-content;
  max-width: 17rem;
  background: #0b0e14;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  padding: 0.6rem 0.7rem;
  color: #e2e8f0;
  font-size: 0.72rem;
  font-weight: 500;
  font-style: normal;
  line-height: 1.35;
  letter-spacing: 0;
  text-transform: none;
  box-shadow: 0 10px 25px rgba(0, 0, 0, 0.45);
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.18s ease, visibility 0.18s ease;
  z-index: 10;
}

.modal-info:hover .modal-info-tip,
.modal-info:focus-visible .modal-info-tip,
.modal-info:focus-within .modal-info-tip {
  opacity: 1;
  visibility: visible;
}

@media (max-width: 480px) {
  .modal-info-tip {
    left: 0;
    transform: none;
    max-width: 14rem;
  }
}

/* Informações úteis aos clientes */
.brand-eyebrow { display: block; margin-bottom: .65rem; color: #91bdf6; font-size: .65rem; font-weight: 700; letter-spacing: .14em; }
.brand-carousel-track { min-height: 190px; }
.brand-carousel-slide .brand-title { line-height: 1.15; margin-top: 0; margin-bottom: .7rem; }
.brand-carousel-slide p { min-height: 0; line-height: 1.65; max-width: 46ch; }
.brand-carousel-slide strong { color: #f0f5ff; font-weight: 600; white-space: nowrap; }
.brand-card-link, .brand-card-note { display: inline-flex; align-items: center; gap: .65rem; margin-top: 1rem; font-size: .8rem; }
.brand-card-link { color: #75baff; font-weight: 650; text-decoration: none; }
.brand-card-link:hover { color: #b6daff; text-decoration: underline; text-underline-offset: 4px; }
.brand-card-note { color: #9daabc; }
.brand-carousel-navigation { display: flex; align-items: center; justify-content: space-between; margin-top: .5rem; }
.brand-carousel-controls { margin-top: 0; gap: .2rem; }
.brand-carousel-dot { width: 24px; height: 28px; border-radius: 6px; background: transparent; position: relative; }
.brand-carousel-dot::after { content: ''; position: absolute; width: 7px; height: 7px; border-radius: 50%; background: #626b7a; top: 50%; left: 50%; transform: translate(-50%, -50%); }
.brand-carousel-dot.is-active { background: transparent; transform: none; }
.brand-carousel-dot.is-active::after { width: 20px; border-radius: 10px; background: #ff7a1a; }
.brand-carousel-pause { background: transparent; border: 0; color: #a8b5c8; font-size: .72rem; padding: .4rem; cursor: pointer; }
.brand-carousel-pause:hover { color: white; }
.brand-card-link:focus-visible, .brand-carousel-dot:focus-visible, .brand-carousel-pause:focus-visible { outline: 2px solid #75baff; outline-offset: 3px; border-radius: 5px; }
@media (max-width: 480px) { .brand-carousel-track { min-height: 220px; } }
@media (prefers-reduced-motion: reduce) { .brand-carousel-slide, .brand-carousel-dot { transition: none; } }